A computer failure has left the customer areas of BBVA’s website and mobile banking application out of service, so that the bank’s millions of customers have accumulated several hours, since Thursday morning, without being able to use its services .
The bank itself has explained through your Twitter social network profilewhere he has published that the entity was being a victim of “technical problems”. Although he announced at the time that his teams “They are working on restoring service as soon as possible”customers are still unable to access their bank.
It has been precisely through social networks where these customers have expressed their anger and denounced the impossibility of accessing the services of the app and the BBVA website both in their personal finances and to attend to their businesses.
At the time of writing this news, the bank’s website does not allow access to the customer area, where it is indicated that “right now it is not possible to access online banking for technical reasons” and the user is invited to try again after a few minutes.
It’s about the second outage in less than a week. The last friday the bank used the same channel, his Twitter account, to announce problems in accessing the bank’s services. The problem was fixed in a few hours.
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