With the integration process of all Bankia services now complete, CaixaBank is carrying out different restructurings in its areas during the first dates of 2022 to leave 100% closed what is already the largest bank in all of Spain. For this reason, the notifications through letters, emails and notifications in your application that your clients are witnessing, in order to be aware of all the modifications that may occur.
In a clear objective of settling throughout this financial year the great changes that the entity underwent in the past year, CaixaBank is completing the restructuring of many of its offices and employees during these months. A movement that also affects its customers and what the bank is reporting about these days.
Especially to those users whose closest branch has disappeared or will disappear, with the integration of Bankia the circumstance had arisen that in many locations there were now two conflicting offices. Specifically, around 1,500 premises will close their doors, which is mainly focused on municipalities in Madrid, Catalonia, Valencia and Andalusiawhere the group has the bulk of its business.
That is why many of its users are seeing how a letter arrives in which the nearest new branch is informed, as well as the facilities of the CaixaBank Now app. And it is that one of the keys to the future of the entity lies in the services provided by this application, with personalized attention and available at any time.
In addition, the company continues to trust that it will not leave any client excluded from its services and for this reason, in 2022 it will continue to double its efforts in its mobile offices that travel throughout the rural spain. With greater attention in Castilla y León, Comunidad Valenciana and Castilla-La Mancha, 2021 closed with a total of 426 municipalities visited by the bank buses.
All in order to have their users aware of all movements that occur, as well as providing a full and personalization service. The entity also has its website available to any client where they can learn about all the news that is reported by letter, text message or mobile notification.
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